Patient Satisfaction Referred to Physical Therapy After One Week Management of Mechanical Low Back Pain: Patient Satisfaction Referred to Physical Therapy For Low Back Pain

Amirah  Zafar; Umar  Sadiq; Sobia .; Hafeez  Bibi; Shakeela  Rasheed; Saad Kamal  Akhtar

doi:10.54393/pbmj.v5i5.428

Authors

Amirah Zafar CMH Medical college & IOD, Lahore
Umar Sadiq CMH Medical College & IOD, Lahore
Sobia . Dow University, Karachi
Hafeez Bibi University of Health Sciences, Lahore
Shakeela Rasheed CMH Medical College & IOD, Lahore
Saad Kamal Akhtar Multan Institute of Health Sciences, Multan

DOI:

https://doi.org/10.54393/pbmj.v5i5.428

Keywords:

Patient Satisfaction, Low Back Pain, Physiotherapy, Treatment, Mechanical Back Pain

Abstract

The degree to which a patient is content with the health treatment he or she receives is characterized by patient satisfaction with health care. Patient satisfaction necessitates a match between expectations and outcomes. Objective: To determine the satisfaction level of patients with treatment of physiotherapy for mechanical back pain patients. Methods: This study was a cross-sectional survey that was conducted on a sample of 100 patients with chronic low back pain (LBP). Non-probability convenient sampling technique was used using predefined inclusion and exclusion criteria. A patient satisfaction questionnaire was used to assess the level of satisfaction among these patients with the therapy they received for their LBP after they signed an informed consent form. Results: Patients with acute LBP were satisfied with the communication, technical quality, and overall satisfaction with their therapy, but not so much with the financial element or interpersonal style. Communication and overall satisfaction were high among patients with persistent low back pain, but the financial and technical quality was low. Male patients were satisfied in terms of communication, time spent with a physical therapist, and general satisfaction and were relatively less satisfied with financial aspects and accessibility and convenience in terms of treatment. Female patients were satisfied in terms of accessibility and convenience, communication, and general satisfaction and were relatively less satisfied with the financial aspect and technical quality in terms of the treatment they received for LBP Conclusions: Overall patients were satisfied in terms of communication, time spent with physical therapists. However, patients were relatively less satisfied with the financial aspect and interpersonal manner in terms of the treatment they received for LBP.

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